Reference

How fastbaji Handles Your Personal Information

Your privacy matters to us, and this policy sets out exactly what data fastbaji collects when you open an account, make a deposit via bKash, Nagad, or Rocket, and use our platform.

Account Data ProtectedPayment Info SecuredYour Rights, Clearly StatedBangladesh-Focused Policy
fastbaji How fastbaji Handles Your Personal Information
DATA SECURITY PRACTICES

How We Protect and Manage Your Information

Security is built into how we handle your account from the moment you register. We use SSL encryption across all data transfers, including payment flows through bKash, Nagad, and Rocket, so your transaction details move securely between your device and our servers. Account access requires OTP verification linked to your registered mobile number, which means a login attempt from an unrecognised device triggers an immediate check before any account activity is permitted. We run regular internal reviews of how data is stored and who can access it, and we limit staff access to the minimum needed for their role.

SSL Encryption on All Transfers

Every piece of data moving between your device and our platform travels over an encrypted connection — including bKash, Nagad, and Rocket payment details during deposits and withdrawals.

OTP Account Verification

Your account is protected by OTP verification tied to your mobile number. Any login from a new device requires this confirmation step before access is granted.

Data Retention Policy

We keep your information for as long as your account is active and for the regulatory retention period after closure. When that period ends, your data is deleted from our systems.

Limited Staff Access

Only authorised team members whose role specifically requires it can view your account or payment data. Access logs are reviewed to ensure this stays consistent.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about this policy, want to request your data, or need to flag a concern, our support team handles privacy queries through the channels below. We aim to respond to data-related requests within the timeframe required by applicable law in your eligible region.

Team online

Live Chat Support

Reach us directly through the live chat on the fastbaji site. Our team handles account and privacy queries and can escalate data access requests on your behalf.

Email Contact

Send your data request or privacy concern to our support email address listed in your account settings. Include your registered contact number for faster verification.

Account Help Centre

The Help section inside your account contains a privacy request form. Complete it with your query type — data access, correction, or deletion — and submit directly.

Privacy Policy Questions Answered

These are the questions we hear most often about how we handle account and payment data. If you do not find what you need here, contact us through the support channels listed above.

We collect your name, mobile number, and device information at registration. When you make a deposit via bKash, Nagad, or Rocket, we also store the transaction reference and amount linked to your account.

No. Your bKash, Nagad, and Rocket transaction details are used only for processing your account deposits and withdrawals. We do not sell or share this data with unaffiliated third parties.

Submit a data access request through the privacy form in your account Help section, or contact us via live chat or support email. We process requests within the timeframe required by applicable law.

Yes. You can request deletion through the Help section in your account or by contacting support. Note that some data must be retained for the regulatory period required by financial compliance rules.

Your account requires OTP verification tied to your registered mobile number. Any login from an unrecognised device triggers this check. All data transfers, including payment flows, use SSL encryption.

Your eligibility and the specific rules that apply to your data depend on your local law and eligible region. Where Bangladesh law sets requirements that differ from this policy, those local rules apply.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.