Reference

Terms That Cover Your Account on fastbaji

Your use of fastbaji depends on the terms set out here and on whether access is permitted under your local law and eligible region.

Account EligibilitybKash & Nagad Wallet PolicyData HandlingRegional Access ConditionsContact Rights
fastbaji Terms That Cover Your Account on fastbaji
HOW WE HANDLE YOUR DATA

Account Security and Data Practices at fastbaji

We collect only what we need to run your account and process your transactions. That means your registration details, your wallet identifiers for bKash, Nagad, or Rocket, and your session and transaction history. We do not sell this data or share it with third parties outside of what is needed to process payments or comply with a valid legal request. Account data is retained for as long as your account is active and for a period after closure as required by applicable law.

Encrypted Connections

All data between your device and our servers travels over an encrypted connection. Your bKash, Nagad, or Rocket wallet identifiers are never stored in plain text on our systems.

Account Access Logs

We keep a log of account logins and payment actions. If you spot activity on your account that you did not authorise, contact support immediately and we will lock the account while we investigate.

Cookie Policy

We use cookies to keep your session active and to understand how pages are used so we can fix problems. You can adjust cookie preferences in your browser, though some functions may not work without session cookies.

Data Request Rights

You have the right to ask what data we hold about you and to request correction of anything inaccurate. Submit a written request through our policy email and we will respond within the timeframe required by applicable law.

POLICY CONTACT PATHS

How to Reach Us on a Legal or Policy Question

If you have a question about how these terms apply to your account, or you want to make a formal request about your data or account status, use the channels below. A general chat message is fine for routine queries, but data-access requests and formal complaints need to go through the dedicated path so we can handle them properly.

Live Chat Support Available directly from the fastbaji site. Use this for account queries, wallet issues with bKash or Nagad, and general questions about these terms.
Email — Legal & Policy Send formal requests — data access, account closure, or policy disputes — to our policy inbox. Include your registered mobile number and account ID so we can locate your record promptly.
In-Account Help Centre Log in and open the Help section to find answers to common account and policy questions, along with a form to submit a request that goes to the right team without going through general chat.

Common Questions About fastbaji Terms

These are the questions we actually get asked about how our terms work. If yours is not here, open a chat or email our policy team.

Access eligibility depends on your local law and your region. If you are in a jurisdiction where access is restricted, these terms still apply to any account activity you conduct, and we may close your account.

Wallet identifiers linked to your account are removed from active systems after closure, subject to any retention period required under applicable law. We do not retain them for marketing purposes.

Yes. Email our policy inbox with your registered mobile number and account ID. We will compile and send your data within the period required by applicable law in your eligible region.

Contact live chat immediately and ask for an account freeze while we review the activity log. Do the same with your bKash, Nagad, or Rocket provider to flag the transaction on their end.

We may update these terms and will post the revised version on this page. Continuing to use your account after a change is posted counts as acceptance. Check this page if you have been away for a while.

Send a formal written complaint to our policy email with your account ID and a clear description of the issue. We will review it and respond within a reasonable timeframe.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.